• Click for work: Rethinking work through online work distribution platforms

    Author(s):
    Ilana Gershon (see profile)
    Date:
    2023
    Group(s):
    Anthropology, Labor Studies
    Item Type:
    Article
    Permanent URL:
    https://doi.org/10.17613/n5yt-t769
    Abstract:
    Online work distribution platforms such as Amazon Mechanical Turk or Uber alter how work tasks are chosen or assigned. Put succinctly, instead of the employer choosing the employee, the worker chooses the task. Responses to these new technological possibilities for distributing tasks are all deeply influenced by the contemporary historical moment, which privileges approaches to workers that take them to be neoliberal market actors. In this article, we examine how these platforms interact with current ideas about work and contemporary configurations of work by altering the ways work is accomplished both within and outside of an organization through open calls. In particular, we focus on the challenges these platforms bring to the problems of coordination ever-present in any project of designing the work, disseminating the work, and controlling the work process.
    Metadata:
    Published as:
    Online publication    
    Status:
    Published
    Last Updated:
    6 months ago
    License:
    Attribution

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