A qualitative survey about a patient's experiences and expectations of meeting healthcare professionals during multiple acute hospitalizations and follow up periods.
Interaction between patient and healthcare
professionals related to many factors that
need qualitative consideration (6).
Improving and sustaining the quality of
hospital care is an international challenge.
Patient experience data can be used to
target improvement and research. However,
the use of patient experience data has been
hindered by confusion over multiple
instruments (questionnaires) with unknown
psychometric testing and utility.(7)